Customer Experiences

Customer Experiences

“We found the conversion to Serres Liners easy and trouble free, the liners are of a high quality and we were very impressed with the speed and ease of the changeover. Communications throughout the process with GBUK were first rate and I would happily use other products from this company.”

Lee Plant, Consultant Anaesthetist, The Dudley Group NHS Foundation Trust


“The entire trust recently changed over to the Serres suction system with consummate ease, and our contact at GBUK has also provided outstanding support post change over.”

Jason Whittaker, Logistics Manager, Whittington Health


“The service and support provided by GBUK is excellent, they are always prompt and reliable. The products are of a high quality and GBUK are able to deliver within tight timescales.

I would have no hesitation recommending GBUK to any other potential healthcare user groups. They have provided valuable assistance in conducting theatre audits and facilitating user training. Communication is excellent, keeping us well informed of new products and innovations.

A big thanks to all staff at GBUK.”

Andrew Rowlinson, Senior Biomedical Engineer, EBME Department, North Manchester General Hospital


“I would like to thank you and your colleagues for the efficient way the trust wide installation was handled. The training support was also greatly appreciated – as it meant that large numbers of staff were trained early on the process.”

David Mather RODP Anaesthetic Equipment Officer Operating Theatres King’s College Hospital


“Medical Engineering is not normally a purchaser of this equipment, and has no direct experience as such.

However we have worked with GBUK on many occasions where we have required technical advice and assistance, and have found them invaluable both in their expertise and experience.”

Des Smith, Medical Engineering, James Cook University Hospital


“I have always found GBUK staff to be friendly, helpful and professional. We have happily used their suction catheters for a number of years and have recently moved over to using their closed suction catheters. This is due to them producing a catheter which equals any on the market but with a greater cost saving”

Jean Weadick, ITU Technician, Barnet and Chase Farm Hospitals NHS Trust

“We have been using GBUK Suction Canister for a few years now and never had any problems, we also use the suction catheters, with good results the service we receive is excellent and cannot fault GBUK at all.”

Liz Doyle, Critical Care, The Mid Yorkshire Hospitals NHS Trust


“The service Milton Keynes Hospital NHS Foundation Trust had from GBUK, from the initial queries to the complete standardisation process was excellent, friendly and with absolute minimal disturbance to the clinical areas.”

Huw Evans, Medical Equipment Library, Milton Keynes Hospital NHS Foundation Trust


“I would like to say that the whole experience from first meeting you, to the completion of the project was a very professional company. You and the company delivered on price, quality and time frame for the completion of the whole changeover of the systems.

I would recommend you and your company to other trusts, as you know most of our trust have moved to your system. This system is easy to use and with good reliability, we have not encountered any problems with the system at all.”

Alan Campbell, Anaesthetic Team Leader, Main Theatres Shrewsbury & Telford Hospital NHS Trust


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